Privacy Policy
Last updated: [date]
1. Who we are
The data controller is Arsida Gogo Company, [legal form and registered office address], Milan, Italy. VAT (P.IVA) 03039850999. Website: www.arsidagogo.com. Contact for privacy requests: info@arsidagogo.com.
2. Personal data we collect
- Order data: name, billing and shipping address, email, phone number, items purchased and payment status. Card details are processed by our payment provider, and we do not store full card numbers.
- Newsletter data: your email address and the date you subscribed.
- Messages: the information you send us by email.
- Technical data: IP address, device and browser information and pages visited [only if analytics tools are used].
- [Account data, if customer accounts are enabled.]
3. Why we use your data
- To process and deliver orders, handle returns and provide customer service: performance of a contract.
- To meet tax, accounting and other legal obligations: legal obligation.
- To send our newsletter and offers: your consent, which you can withdraw at any time.
- To keep the website secure and improve it: our legitimate interest, or your consent where cookies require it.
4. Who we share data with
We share data only with providers who help us run the shop: Hostinger (website hosting [and online store]), [payment provider], [courier], [email marketing provider], accountants and professional advisers, and public authorities when the law requires it. We do not sell personal data.
5. Transfers outside the European Economic Area
If a provider processes data outside the EEA, we rely on an adequacy decision or on standard contractual clauses. [Confirm the location of the Hostinger servers and of the other providers.]
6. How long we keep data
Order and invoice data: for the period required by law [generally 10 years for accounting records in Italy]. Newsletter data: until you unsubscribe. Messages: as long as needed to answer you [and up to 12 months].
7. Your rights
You have the right to access, correct, erase, restrict or port your data, to object to its use and to withdraw consent at any time. To exercise these rights, write to info@arsidagogo.com. You can also complain to the Italian data protection authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it).
8. Cookies
[Describe the cookies used. Technical cookies need no consent. Analytics and marketing cookies require your consent through a cookie banner.]
9. Children
Our website is not intended for children under 16, and we do not knowingly collect their data.
10. Changes
We may update this policy. The date at the top shows the latest version.